Please arrive for your initial consultation a few minutes before the time scheduled. This gives you time to start filling out registration forms.
If you are having a hair removal procedure, please shave the treatment area prior to your appointment. We charge a minimum of $25 shaving fee. Feel free to wear any clothing that will make you feel comfortable during your procedure (shorts, tank tops, etc.).
We require complete payment at your first appointment. If you are purchasing a package, the entire cost of the package should be paid for at the first appointment. For your convenience, we accept cash and all major credit cards. We do not accept checks.
Appointment Cancellation Policy
In an effort to decrease unnecessary costs and to contain our fees, we maintain a No Show/Cancellation Policy for all clients. We require any appointment that you are unable to keep, must be cancelled at least 24 hours in advance. Any appointment missed, cancelled or rescheduled within less than a 24 hours will be subject to a $25.00 fee. All appointments must be cancelled over the phone. Due to the sensitivity of cancellations and our schedule availability appointments cannot be cancelled by email. Cancellation fees will be charged to your card on file. If a card is not on file you will be billed for the missed appointment. All cancellation fees must be paid in full prior to booking another appointment.
No refunds are made for products, service packages and pre-paid treatments once they are purchased.
Tipping and Gratuity
A gratuity is evidence that you are appreciative of the treatment you’ve received. Tips are appreciated but definitely not expected.
Gift certificates can be purchased anytime in any amount. Gift certificates are transferable, non-refundable, and do not expire.
We will beat any written estimate from any and all competition by 10%. One free touch-up for one small area when a client refers a friend.
The policies, offers, terms, and conditions listed here are subject to change and can be changed in anyway at anytime without notice.